MSR Collision Centre is an Australian owned, Queensland company | Call Us: 07 3216 8410
Experts in Caravan Repair
Caravan Fix is an Australian owned, nationwide company that has established a reputation among insurers and competitors as market leading caravan repair specialist.
Each of our 6 locations has a local touch and familiar faces backed by sophisticated and centralised functions at our Head Office in Queensland.
This includes a call centre and state of the art customer management system ensuring we have your service and repair details available at any of our caravan repair locations.
Caravan Fix and it’s related entity Action Smart Group have worked extensively with both commercial clients and insurers providing automotive hail repair and caravan repair for over 10 years. Our longstanding experience in the repair industry, end-to-end business model, extensive footprint and transport capability has set the benchmark for what is required of the contemporary repairer. This achievement has been the result of successful strategic planning combined with a commitment to invest in experienced professionals, skilled and competent tradespeople, technology and innovative equipment.
Caravan Fix operates full service repair facilities in Melbourne, Newcastle, Coffs Harbour, Gold Coast, Sunshine Coast and Rockhampton. What sets us apart is our seamless ability to scale up and redistribute or absorb additional requirements throughout our repair network. With our Transport Fleet we can provide a national response expediting turnaround and enhancing customer experience.
Contact UsPlease contact us with general inquiries via the website or alternatively contact us on 1300 117 907 toll free.
Please contact us if there is anything else you would like to know.
Who is MSR Collision Centre?
The origins of MSR Collision Centre date back to the late 1970’s when husband and wife team Bruce and Ruth McCracken opened a panel shop in Slacks Creek by the name of Southside Body Works. A family business, they focused on quality and integrity in the daily operation and this approach soon saw them approached to open a second site at Mt Gravatt.
Today MSR Collision Centres utilise the latest equipment and technology as well as manufacturer guided methods to ensure you get the best repair possible in the most timely manner. We continue to partner with major insurers to deliver a positive repair experience, and are always striving to make sure we are making your repair as stress free as possible.
Do you guarantee your work?
We offer a 3 year guarantee as per industry standard in all our branches and lifetime guarantee by your insurer.
Other conditions may apply. Please ask our friendly staff for more information.
Do you clean my car after repairs?
Yes, we thoroughly wash and clean your vehicle, including doors, boot and bonnet openings, vacuum and wipe the interior and finally shine your tyres. Your car will be presented in pristine condition.
How long will my vehicle be off the road?
This will depend on the extent of damage and method of repair, as well as parts availability.
A quick answer is that most repairs take between 7-10 days. There are certain processes that take time and are difficult to reduce the time taken without jeopardising the finished quality. All repairs are performed with the most efficient methods. Our workflow is dynamically scheduled to allow both smaller and larger jobs to flow smoothly and efficiently through the process. Our customer service staff will provide a guide to the repair timeframe for your vehicle, and keep you informed during the process.